FAQ

Everything you may wish to know about YNFUSE, Island Nº001 and the ritual.

The House

What is YNFUSE?

YNFUSE is a botanical skincare house born from islands and perfected through science. Each collection is a numbered Island: one territory, one signature material, one release.

What is Island Nº001?

Island Nº001 is our first release, inspired by Bali. Four formulas share one island identity: Refining Facial Polish, Radiance Serum, Restorative Cream and Hair & Body Mist. Pieces are numbered and released once.

Why "Islands"?

Islands shape what grows on them: light, salt, volcanic soil, patience. We start from a territory, study what is worth carrying into skin, then build the formula around it.

Is there an Island Nº002?

Yes, it is in development and remains undisclosed. Join the Private List to hear about it first.

The ritual

In which order should I use the products?

We suggest four gestures: Refining Facial Polish to refine and prepare the skin, Radiance Serum to illuminate, Restorative Cream to restore and seal, and Hair & Body Mist to finish with the full signature. Each product also works on its own.

Can I use only one product?

Absolutely. Each formula is designed to stand alone. The ritual simply brings the four gestures together.

Morning or evening?

The serum and the cream can be used morning and evening. The polish is a slower gesture, best reserved for the evening or a few times a week depending on how your skin feels. The mist is yours to use whenever you like.

How much product should I use?

A little goes a long way. A few drops of serum, a small amount of cream warmed between the fingers, and a light veil of mist held at a distance.

Formulas and skin

What is in the formulas?

Each formula is built around a frangipani signature and contemporary skincare ingredients chosen for the role of each product. The full ingredient list (INCI) is published on each product page once the formula is laboratory-certified.

Are the products suitable for sensitive skin?

We design our formulas to be gentle, but no formula suits every skin. We recommend testing a small amount on the inner forearm before first use, and consulting a healthcare professional if you have a skin condition or allergies.

Do the products contain fragrance?

The Hair & Body Mist carries a perfume dimension, as the full signature of the island. Details for each formula are listed on its product page.

Where are the products made?

Our formulas are developed with Korean cosmetic R&D expertise and inspired by island territories. Manufacturing details are shared on each product page as they are finalised.

How long do the products keep once opened?

Each product page shows the period-after-opening symbol and the batch information once the formula is finalised. As a rule, close the jar or bottle tightly after use and keep it away from direct heat and sunlight.

Orders and delivery

When will Island Nº001 be available?

Island Nº001 is released once, in numbered pieces. Private List members receive early access before the public release.

Where do you ship?

We open with deliveries to France. Other destinations will follow, and the Private List will be the first to know.

How long does delivery take?

Delivery times and costs are shown at checkout, according to your address, once you have chosen your delivery option.

How can I track my order?

As soon as your order leaves our hands, you receive an email with a tracking link.

Returns and care

Can I return a product?

Yes. You have 14 days after receiving your order to return an unopened product. Full conditions are on our Returns page.

What if my order arrives damaged?

Write to us with a photo of the product and its packaging, and we will find the right solution quickly.

How can I contact you?

Through our Contact page. We answer personally and as soon as we can.

Private List and partners

What is the Private List?

A single list, no noise. Members hear about each Island first and receive early access to numbered pieces.

How do I join?

Enter your first name and email in the form at the bottom of the collection page. You can unsubscribe at any time.

I run a spa, a yacht or an estate. Can I work with YNFUSE?

Yes. We create experiences for exceptional places, from spas and wellness venues to hotels and yachts. Tick the box "I represent a place" in the Private List form, or write to us through the Contact page.